Presenters from United Way of Rochester, FLPPS and Children’s Institute shared a process for identifying health outcomes and supportive data to inform decisions with confidence and certainty by leveraging internally collected evidence. Often non-profits are required to enter information into proprietary funder databases, which makes it difficult for agency leadership to extract data and aggregate it across the organization.
Independent, internally collected evidence is important in demonstrating the impact of program outcomes and the value an agency creates for clients and payors. The development Key Performance Indicators (KPIs) by program service line and the agency provide measurements of efficiency and effectiveness.
Go to Tools for details on how Value is created through identifying, measuring and monitoring Key Performance Indicators for your organization.