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Creating Value:
Efficient & Effective Program Delivery

Inputs, Outputs and Outcomes are important elements in identifying and managing the value of program services.

Inputs/Outputs

  • Cost of Services
  • Revenue
  • Units of Service

Outcomes

  • Improvements in a client’s condition

Efficiency

Effectiveness

Value

Value is the intersection of inputs/outputs & outcomes.

Creating Value:
Efficient & Effective Program Delivery

Inputs, Outputs and Outcomes are important elements in identifying and managing the value of program services.

Inputs/Outputs

  • Cost of Services
  • Revenue
  • Units of Service

Outcomes

  • Improvements in a client’s condition

Efficiency

Effectiveness

Value

Value is the intersection of inputs/outputs & outcomes.

Creating Value:
Efficient & Effective Program Delivery

Inputs, Outputs and Outcomes are important elements in identifying and managing the value of program services.

Inputs/Outputs

  • Cost of Services
  • Revenue
  • Units of Service

Outcomes

  • Improvements in a
    client’s condition

Efficiency

Effectiveness

Value

Value is the intersection of inputs/outputs & outcomes.

Inputs – Inputs are the financial, human or technological resources an organization devotes to a program.

Outputs – The level of services your program delivers are its outputs.  Outputs are typically represented numerically. Units of service include metrics such as number of visits, clients/patients seen and hours of therapy.

Inputs and Outputs are important in managing the efficiency of a program.

Outcomes – The degree of impact the organization’s Inputs and Outputs have on a client’s level of improvement.  Outcomes deal with the improvements in the recipients’ condition such as cure, delay in progression and stability.