Creating Value:
Efficient & Effective Program Delivery
Inputs, Outputs and Outcomes are important elements in identifying and managing the value of program services.
Inputs/Outputs
- Cost of Services
- Revenue
- Units of Service
Outcomes
- Improvements in a client’s condition
Efficiency
Effectiveness
Value
Value is the intersection of inputs/outputs & outcomes.
Creating Value:
Efficient & Effective Program Delivery
Inputs, Outputs and Outcomes are important elements in identifying and managing the value of program services.
Inputs/Outputs
- Cost of Services
- Revenue
- Units of Service
Outcomes
- Improvements in a client’s condition
Efficiency
Effectiveness
Value
Value is the intersection of inputs/outputs & outcomes.
Creating Value:
Efficient & Effective Program Delivery
Inputs, Outputs and Outcomes are important elements in identifying and managing the value of program services.
Inputs/Outputs
- Cost of Services
- Revenue
- Units of Service
Outcomes
- Improvements in a
client’s condition
Efficiency
Effectiveness
Value
Value is the intersection of inputs/outputs & outcomes.
Inputs – Inputs are the financial, human or technological resources an organization devotes to a program.
Outputs – The level of services your program delivers are its outputs. Outputs are typically represented numerically. Units of service include metrics such as number of visits, clients/patients seen and hours of therapy.
Inputs and Outputs are important in managing the efficiency of a program.
Outcomes – The degree of impact the organization’s Inputs and Outputs have on a client’s level of improvement. Outcomes deal with the improvements in the recipients’ condition such as cure, delay in progression and stability.